Technology

Priority Express uses leading edge technology to ensure that its customers receive the highest levels of customer service.

Our integrated web booking and tracking solution is designed for enterprise-wide use by customers, to manage all of their collections and deliveries. It is accessible through any web browser and eliminates duplication of data entry and unnecessary paper-work. Because the system is entirely web-based, you can utilise your own computers & printers and your proof of deliveries are visible in real time, 24/7.

NetDespatch Velocity Connector is a secure application which enables automatic import of collection & delivery information and automatic bar-code label printing at any location. Velocity Connector eliminates the need to manually enter or import consignments as details can be imported from your own sales order system. For example, an order for parts entered at a call centre in Bristol can automatically output the parcel label at the shipping location in Cardiff. Velocity Connector provides easy, seamless integration across any client system and simplifies parcel shipping.

Velocity Unwired allows mobile staff to wirelessly arrange and keep track of requests for collection & delivery of replacement parts.

Engineers can arrange for despatch of urgent parts using a comprehensive address book facility, to the nearest drop box or depot. In the warehouse, bar code labels will automatically print, ready for despatch via our same day or overnight parcel delivery services. The engineer will be alerted on his mobile device when the item has been despatched and delivered. Collections for returns can be booked and followed through in the same way.