If you've received a Priority Express 'We Called' card to say you've missed a delivery, don't worry! Fill out the form below to arrange collection from your local depot or select a date for re-delivery. If you have specific requirements or need further assistance please call us on 029 2067 4966.

Help us locate your parcel

To identify your parcel please enter the building number and postcode of the delivery address.

Choose re-delivery or collection

Please select re-delivery or collection below.

We can re-deliver your parcel on a day that suits you. Select a date below.

If you would like your parcel re-delivered to a different address, please contact our friendly team.

The Priority Express Cardiff depot is open between 9am and 5pm Monday to Friday.

Your parcel can be collected the following day after delivery was attempted. You will not be able to collect your parcel the same day.


Unit 11
Regent Trade Park
Galdames Place
Ocean Park
CF24 5PF

Tel: 029 2067 4966

find out more

Please enter a phone number so that we can contact you in case of any issues.

Thank you for letting us know how you would like to receive your parcel!
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