The Clean Air Zone (CAZ)

The Clean Air Zone, implemented on the 29th of November 2022, was put in place to reduce air pollution in Bristol. The Bristol City Council, following in the footsteps of Bath, Bradford, and Portsmouth, are working towards reaching legal Nitrogen Dioxide (NO2) levels by the end of 2023.

What is the clean air zone?

A Clean Air Zone (CAZ) is a specific location that aims to reduce public exposure to Nitrogen Dioxide. This is done by having restrictions on the highest polluting vehicles, encouraging the use of cleaner vehicles and to motivate people to walk, cycle or use public transport. Air Pollution effects everyone; especially children, the elderly and people with heart, breathing and underlying health conditions.

Vehicles that use diesel engines are a major source of air pollution, the aim is to cut down on these vehicles. The Clean Air Zone includes loans and grants to help people switch to a cleaner vehicle or less polluting forms of transport. There will also be changes to traffic signal timing to improve traffic flows and an increased priority for buses, such as bus lanes and priority for them at traffic lights.

Who will it effect?

Bristol City Council estimated that about 70% of vehicles will not be charged, with no vehicles being banned from entering the Clean Air Zone, but older and more polluting vehicles must pay a daily charge for travelling within the zone.

Bristol has a small Clean Air Zone which covers a central area of the city and part of the Portway. Charges start at £9 for private cars, taxis, and light good vehicles and £100 for heavy goods vehicles, buses, and coaches. Business owners can sign up to the Business Accounts Feature, to set up a Bristol-specific account to help manage payment for multiple vehicles entering and exiting the Zone.

The scheme has received a mixed response, with groups such as the Bristol Clean Air Alliance saying it should have been put in place a lot sooner, whilst some residents and businesses insist that The Clean Air Zone will have a “detrimental impact on their lives”.

Where do Priority Express stand with the Clean Air Zone?

Lucky for us working within Bristol’s clean air zone, our eSprinters will allow us to pass savings onto our customers and reduce pollution in the key areas of the city, providing budget friendly courier service. We also have a team of enthusiastic Ecargo Trike riders who are passionate about a sustainable future and enjoy the health benefits of being a priority express rider.

With plans for the near feature, we are looking to expand our convoy of electric vans and in 5 years we hope for a third of our deliveries to be fulfilled by zero emission vehicles. By choosing Priority Zero, we will all be moving towards a sustainable future. If you’re interested in our services, please get in touch for more information.

Benefits of becoming a delivery driver

Looking to take your career to the next level? Becoming a delivery driver can be a great way to move out of the office job and hit the road.

There are many benefits of being a delivery driver especially if you are someone who loves driving and exploring. You’ll have a new route everyday so no day will be the same.

We’ve got a range of delivery driving options for our staff from our multi drop self-employed drivers, to our same day delivery drivers, to delivery and collection drivers.

Self-Employed Drivers

Our multi-drop self-employed drivers cover deliveries across Bristol, Bath, and Cardiff, dropping off 80-90 parcels a day.

Being a self-employed driver has its perks, there’s nothing more satisfying then being your own boss and being in control of your time, including how often you work. It’s great to have some flexibility in your role especially if you have commitments outside of work.

Most self-employed drivers supply their own vehicles; therefore, you’ll spend your day in your own space, which can make your day more comfortable.

At Priority Express we are founder members of the National Courier Association and part of the highly successful APC Overnight delivery network. Our services include express same day, overnight & international courier delivery, so we’ll have work ready for you any time of the day or night, depending on the hours you’d like to work. You can find out about our self-employed opportunities here.

Priority Express Drivers

Being proud of what you do is an important benefit, keeping you motivated so you can be happy at work. As a professional courier company our aim, quite simply, is to be the best. Our unrivalled national coverage and the flexibility to collect and deliver most types of freight on demand, means that we provide a service which is completely reliable and cost-effective.

Another benefit of being a delivery driver is that you’ll always meet new people, you’ll be meeting lots of people from a variety of businesses to independent customers, in a wide range of places. This will keep your workday dynamic and interesting, and you might get to know some of the repeat customers quite well.

Being a Priority Express courier driver provides job security, a van, and a great team. Even when you spend time in a van, you’ll get to know the team at the depots when you load and unload your deliveries. We’ve been around since 1989, so our team has valuable experience you can lean on. You’ll get lots of advice and support from our team throughout your journey with us, so no matter the situation, our experienced team will have your back. Our team will help you provide great customer service to our customers and help route the most efficient delivery routes to get you moving in the right direction.

In conclusion, being a delivery has many perks especially if you love driving, meeting people and exploring. At Priority Express we offer competitive pay and benefits for our drivers; you can find out more about our driver opportunities here.

How outsourcing delivery can benefit your business

Managing parcel delivery requires an abundance of time to keep on top of your orders, especially when you’re a growing business. Many new and upcoming businesses do not have time to spare. By outsourcing some of the process, or the entire delivery process, you can spend more time on your business and enjoy a range of other benefits too.

At Priority Express we offer special delivery, with our bespoke service we can provide a variety of services including warehousing, mass mailing and order fulfilment.

Streamline your business plan

When you’re a part of a small or medium sized business, outsourcing your delivery process can streamline your business plan.

Running a business can be stressful enough, when you include manufacturing or sourcing your goods and marketing them, adding deliveries into the mix can be overwhelming. You may not have time to manage logistics of parcel deliveries or even head down to your local depot. As a result, our special delivery also includes collection from your business address. Saving you time so you can focus on your business.

For large businesses, managing the logistics of your delivery process would require an entire team of staff. Here at Priority Express, we can manage all elements of the process, including order fulfilment, where your items are stored in our safe and secure storage facilities can be picked, packed, and delivered to any address in line with your requirements, complete with priority tracking for peace of mind.

Save money

Outsourcing the delivery process can support a wide range of businesses. By outsourcing you don’t have to hire extra staff, rent a warehouse, or provide your own fleet of vehicles. We can provide these for you, dramatically reducing your businesses’ overheads.

We can also support businesses that aren’t ecommerce based, some businesses may require special deliveries for their specific industry. We’ll be happy to pick up documents from your business address and drop them off at your required destination or provide pallet transport for those larger items.

You’ll also save money through our mass mailing and distribution options, spread the word about your product or service by taking advantage of our bulk postage rates. We can arrange collection from your business address to UK or overseas addresses, as either a one-off mail drop or as a regular service.

Increased Flexibility

Meet changing business and commercial conditions head on. Running an in-house delivery process can be difficult to maintain between rapid growth and quiet days, making it challenging to oversee staff capacity and resources. By outsourcing your process, you can acquire a service that can be made flexible to meet your needs.  

At Priority Express, we know that dynamic businesses need flexible and reactive shipping options. Therefore, we offer a bespoke service that can match your requirements, to find out more contact us today.

Resource and Experience

A major issue of bringing your delivery process in-house is that you’ll have to train a new set of staff, figure out logistics, and hope that your orders are placed within an easy delivery route. We take on orders from a wide range of businesses and individuals, so we’re already heading in the right direction, therefore our delivery routes are more efficient as we’re able to deliver multiple packages. Passing on the savings to our customers in the process.

Our seasoned delivery team have already dealt with every logistical issue in the book, we’re confident we can get your deliveries to their intended locations on time even when challenges arise. Our current process is tried and tested; we’ve even refined it to make it even more efficient – taking all the stress away from our customers.  

Provide a USP

Another benefit of outsourcing your process is that you can gain a new unique selling point.

We can provide next-day parcel delivery across the UK, getting your deliveries out to your customers quick and effectively. National next-day delivery is an asset to businesses because you can reduce wait times for your customers. For your piece of mind, you can accurately track your overnight delivery with our advanced parcel tracking system. You can check the status of your parcel at any time so you can rest assured your overnight parcel delivery will arrive on time. Our friendly customer services team is also on hand 24/7 to provide you with an update at any time.

With our Priority Zero fleet, we can provide carbon neutral collections and deliveries.
Give your business a competitive edge with a zero-emission promise, you can even double up on your sustainability plan by incorporating our sustainable packaging from Cullen.

Want to find out more about outsourcing your delivery process? Get in touch.

The Priority Express heroes

Since 1989, we have been proudly serving our customers with our fast and reliable courier delivery services. As the world was quickly changing around us, the demand for quick and efficient delivery was increasing, and we understood that we had to adapt and expand our delivery services and drivers to meet our customer’s tight deadlines.

For this to happen, we strive to make sure that we prioritize hiring excellent people with a friendly and professional approach to delivering parcels around the UK and overseas for our loyal customers. We have a variety of delivery drivers here at Priority Express, including:

• Dedicated Same-Day Delivery Drivers

• Multidrop Drivers

• Hybrid Drivers

• Cycle Couriers.

Read this blog to find out more about a day in the life for each of our hard-working delivery couriers here at Priority Express.

Same Day Delivery Drivers

Our Same-Day Delivery drivers offer immediate, on-demand same day deliveries with express collection. Whether you have a last-minute flower delivery or an important document to send, our hard-working drivers are committed to providing our customers with exceptional Same-Day Delivery to anywhere across the UK

Find out more about our Same Day Delivery services today.

How Does Same Day Delivery Work?

At Priority Express, we like to keep things as simple as possible for our customers – particularly with our Same Day Delivery service. Our Same Day Delivery Driver will arrive at your chosen location to collect your parcel and will take it directly to its destination.


Of course, there are certain responsibilities and requirements that our Same-Day Delivery drivers must carry out day-to-day to ensure that our customers receive their parcel on-time and intact.

• Each specialist driver has local, regional, and national geographic knowledge

• Our drivers aim to collect your parcel within 30 minutes when the collection is and around the centre or Bristol, Cardiff, and Bath – 60 minutes for elsewhere

• Our drivers can cover up to 50 – 300 miles per day

• Every day is different! Same-day delivery drivers have a great diversity and variety, which could mean that they have many local deliveries one day to a single, long-distance job for the next day

Multidrop Drivers

As the name suggests, our Multidrop Drivers deliver to more than one location per day. A typical day for a Multidrop Driver of ours would start as early as 7am.


• Sorting through parcels, planning, and preparing for their routes for the day and loading their van safely and in the correct order

• Like our Same-day Delivery drivers, it’s important for Multidrop drivers to have expert knowledge in the local areas

• For deliveries to run smoothly, our Multidrop drivers must understand our customer’s requirements, collection times, and the products that are being shipped

If you would like to find out more about our Multidrop deliveries, then please get in touch with us today.

Hybrid Delivery Drivers

Inn 2010, we first launched our zero emissions delivery options from our urban delivery hubs, and we are now proud to have expanded our fleet with Zero Emission Cargo Bikes, eCargo Trikes, and 100% Electric Sprinter vans.

Our Hybrid Delivery drivers regularly use this fleet as their mode of transport – saving the planet whilst also delivering parcels on-time for our customers!


• Hybrid delivery drivers mainly work within city centres, such as Bath, Bristol, and Cardiff

• They regularly perform a combination of multidrop deliveries – as well as dedicated same-day collections and deliveries

• Bulk (large, heavy, or multiple items) deliveries and collections

Interested in our Zero Emission delivery services? Read this blog to find out more.

Cycle Couriers

We first launched our cycle courier service back in 2010 across Cardiff and have since expanded our team to Bristol. A great alternative to petrol or diesel vehicles, our eCargo bikes offer a faster and cost-effective way to deliver parcels.

Not only is our team of professional cycle couriers passionate about cycling, but they are also protecting our environment at the same time! Due to taking up less road space and having no parking fees, our cycle couriers are a fast and efficient option.

How Does Cycle Delivery Work?

Our team of dedicated, professional riders are equipped with two-way communication and class-leading, waterproof Messenger Pro bags to ensure your consignments arrive in first-class condition whatever the weather. Our Bullitt cargo bikes will transport your parcels and can carry up to 80kgs with pedal power alone.


• Our Cycle Couriers can cover up to 25 miles per day and must be reliable and punctual to ensure deliveries run smoothly

• They have an excellent knowledge of city centres and underground areas

• Knowledge of road safety

• Ability to use GPS devices

• They provide a range of parcel delivery services, including Same Day and Multidrop parcel deliveries for smaller items

Customer Feedback

Here at Priority Express, we love to hear feedback from our customers about their personal experiences with our delivery drivers and couriers. Take a look below to see our recent customer feedback:

“Our driver stopped traffic to help an elderly person cross the road who was clearly struggling with the busy road and the goods they were carrying”

“Our driver attended the property numerous times to ensure safe delivery of a new-born babies’ cot”

“Drivers making late deliveries on their way home to ensure important goods are delivered”

If you would like to let us know your own personal experience with our delivery team, then please leave a review on TrustPilot.

How using a courier will make your life easier

Your business is booming and you don’t want to be taking precious time out of your day making deliveries when you could be focusing on the areas you excel in, in order to keep your business ticking over and growing! Whether you are a large or small business, a courier service can make your life easier.

The benefits of outsourcing your deliveries

Long-term cost-efficient:

People often make the mistake of assuming that by doing everything in-house, you are going to save money. However, if you are having to take time out to make the deliveries yourself, it costs you time and resources and takes away concentration from the core business. Relying on a trusted courier service will have a positive impact on productivity, efficiency and profitability. Similarly, by outsourcing your courier service you won’t need to spend money on your own fleet and the vehicle and personnel expenses that come along with it.

Priority Express takes pride in the speed and professionalism in which we deliver - the faster your deliveries are, the more deliveries you can make, meaning the more business you can take on. Makes sense doesn’t it?

Your customers will benefit!

Delivery service is one of the most important factors which can influence consumers’ perceptions of a business. With the competition high and consumers expecting next and same day deliveries, it’s essential you are meeting those demands. Outsourcing a courier service, on the whole, will offer a speedier delivery as they already have fast and efficient processes in place. Due to an excellent level of service, you can expect a boost in your customer service ratings. Happy customers can result in more potential business.

Developing a good relationship with a reliable and efficient courier will be beneficial in the long-term as your business expands. A good, reliable courier will be able to adapt your delivery strategies to help your business in the most effective way which includes a widened reach to your customers. With the various services Priority Express provide, we can reach your customers anywhere in the country and even internationally.

Courier services offer flexibility:

Priority Express can step in with a number of flexible delivery services to suit your varying business needs…


What services do we offer?

-   Same Day Delivery

-   Overnight Delivery

-   International Delivery

-   Cycle Couriers for local inner-city deliveries


With our state-of-the-art booking and tracking system, you can track exactly where your deliveries are at all times so you can go about your day at ease!

To find out more, please contact our friendly booking team on